Demo

Implementation of the PIPER Downtimes System for Operational Excellence and Downtime Management at Mansfield Minera S.A.

Salta, Argentina

  • Company:

Fortuna Silver – Lindero Mine

  • Location:

Salta, Argentina

Mansfield Minera S.A. implemented PIPER Downtimes to automate downtime event management by series and lines, eliminating manual logging and ensuring reliable calculation of critical maintenance KPIs. The result: real-time monitoring, automated reporting, and a 10% reduction in maintenance costs.

  • Challenges

Reliability and Automation in Downtime Management

Mansfield needed a comprehensive maintenance management solution to replace manual processes and ensure accurate calculation of key indicators. Key requirements included:

  • Automated downtime event management, organized by series and line, instead of manual logging.
  • Real-time monitoring of maintenance KPIs, without relying on periodic consolidation.
  • Automated reporting, eliminating dependence on manual Excel templates.
  • Integration with other organizational applications, for a more efficient flow of information between systems.
  • Greater reliability in downtime calculations, overcoming the limitations and inconsistencies of manual logging.
  • Solution

PIPER Downtimes by Series and Lines

PIPER Downtimes was implemented, configured specifically to organize and monitor downtime events by series and lines:

  • Downtime management system by series and lines, improving visibility and control across operations.
  • Process- and critical-equipment-specific model, enabling automatic downtime event generation from status signals — with no manual intervention.
  • Detailed solution configuration: equipment type, name, system, component, and failure mode, ensuring a thorough and accurate record.
  • Administration module, letting users enter predefined information for downtime logging, streamlining data entry and enabling root-cause reporting.
  • Configured maintenance calendar, for efficient planning and scheduling of maintenance activities that optimizes equipment availability.
  • KPI formulas: Availability, Utilization, MTTR, MTBF, Productivity, and Top Ten Failures.
  • Optimized KPI calculation logic, eliminating averages to deliver a precise, realistic view of each indicator — not an approximation.
  • Results

Measurable Operational Impact

  • Optimized data-recording workflow, increasing efficiency and accuracy in capturing operations and maintenance data.
  • More agile decision-making, with a faster process for executing action plans.
  • Real-time monitoring of equipment availability and utilization, enabling immediate problem identification.
  • Indicator reporting with visualization, alongside historical trends, providing valuable input for analysis and planning.
  • Successful integration with other applications, improving communication and data flow across systems.
  • 10% reduction in maintenance costs, driven by greater operational efficiency and better resource optimization.
  • Gallery
  • Key Benefits

Why It Matters

  • Reliable, realistic KPI calculations, by eliminating averages and reflecting operations as they actually occur, not an approximation.
  • Automatic downtime event generation from status signals, dramatically reducing the manual workload on the maintenance team.
  • Root-cause traceability, thanks to the administration module that structures information from the moment an event originates.
  • More efficient maintenance planning, supported by an integrated calendar that optimizes equipment availability.
  • Combined historical and real-time view, supporting both immediate response and long-term trend analysis.
  • Greater organizational integration, with information flowing to other business applications instead of staying siloed in Downtimes.
  • Direct financial impact, reflected in the 10% reduction in maintenance costs.

Projects

We drive innovation with solutions that transform operational efficiency, intelligent monitoring, and real-time management of key processes.

Mining

  • Mining, PIPER View

PIPER View 2026 Upgrade in Compañía Minera Antapaccay

Compañía Minera Antapaccay S.A. completed its upgrade to PIPER View 2026 using an isolated-environment methodology with parallel testing, ensuring a transition with zero critical downtime to its visualization and operational intelligence services. The project delivered new capabilities including a system observability panel, print-standard PDF dashboard export, responsive design, and a query inspector for data auditing — with full backward compatibility and zero rework on existing dashboards.

Espinar, Cusco, Perú

Mining

  • Mining, PIPER Collector, PIPER Historian, PIPER Modeler, PIPER Operational Intelligence, PIPER View

Implementation of PIPER Operational Intelligence Platform at Séguéla Gold Mine

Implementation of PIPER Operational Intelligence Platform at Fortuna Mining’s Séguéla Gold Mine to automate the collection, contextualization, and reporting of plant, laboratory, and mining data. The solution integrated multiple operational systems through custom APIs, automated daily production reporting, and provided real-time visibility into operational performance through centralized dashboards and analytics.

Solution Implemented

PIPER Operational Platform

  • PIPER Collector
  • PIPER Historian
  • PIPER Modeler
  • PIPER View
  • Operational APIs
  • Interface Monitoring & Notifications

Woroba, Costa de Marfil

Energy

  • PIPER Collector, PIPER Historian, PIPER Modeler, PIPER Operational Intelligence, PIPER View

Implementation of PIPER Operational Intelligence Platform at Puerto Bravo Thermal Power Plant

PIPER Solutions implemented the PIPER Operational Intelligence Platform at Samay S.A.C.’s Puerto Bravo Thermal Power Plant to centralize, historize, and contextualize operational data from the GE Mark VIe control system. The project included the integration of more than 4,000 process signals, the development of a standardized operational model, real-time operational dashboards, and Active Directory integration, providing a solid foundation for operational intelligence, process optimization, and future advanced analytics initiatives.

Arequipa, Perú

Mining

  • Mining, PIPER Downtimes

Implementation of PIPER Downtimes for Intelligent Downtime Management at Ambatovy

PIPER Downtimes gave a multi-site industrial operation real-time visibility into 40 plants, 120 processes, and nearly 60,000 pieces of equipment — cutting manual event logging to zero and reducing unplanned downtime by 3%.

Antananarivo, Madagascar
More projects