Demo

Implementation of PIPER Downtimes for Intelligent Downtime Management at Ambatovy

Antananarivo, Madagascar

  • Company:

Ambatovy

  • Location:

Antananarivo, Madagascar

PIPER Downtimes gave a multi-site industrial operation real-time visibility into 40 plants, 120 processes, and nearly 60,000 pieces of equipment — cutting manual event logging to zero and reducing unplanned downtime by 3%.

  • Challenges

Managing Downtime Across a Massive Industrial Footprint

Operations and maintenance teams needed a way to track productivity-, quality-, and risk-impacting events across an enormous equipment base — without relying on manual, error-prone data entry. Key requirements included:

  • Real-time equipment monitoring across 40 plants, 120 processes, and approximately 60,000 pieces of equipment.
  • Live maintenance KPIs to increase equipment availability and utilization.
  • Integrated reporting broken down by process, sub-process, and equipment.
  • Zero manual intervention in downtime event generation.
  • Enterprise-wide visualization and interaction for more than 400 users.
  • Solution

A Hierarchical Downtime Management System

PIPER Solutions implemented PIPER Downtimes, structured around a hierarchical model of processes, sub-processes, and equipment, to identify which assets were most critical to operations. Implementation included:

  • Process/sub-process/equipment hierarchy modeling, flagging operationally critical assets.
  • Full solution configuration: allocations, equipment types, and failure modes.
  • Maintenance calendar setup, aligned with plant operating schedules.
  • KPI formula configuration, including OEE, availability, utilization, MTTR, MTBR, and top-ten equipment/failure rankings.
  • Results

Measurable Gains in Operational Efficiency

  • Redesigned data-recording workflows for operations and maintenance events, improving planning, follow-up, and activity optimization.
  • Real-time monitoring and analysis of equipment, process, and sub-process status — surfacing issues before they escalate into major failures.
  • Large-scale data visualization to identify trends, patterns, and improvement opportunities, supporting data-driven decisions.
  • Eliminated data silos, ensuring a continuous flow of information across systems and departments.
  • Predictive maintenance planning, anticipating failures and optimizing intervention timing.
  • Automated reporting with real-time dashboards for more than 400 users.
  • 3% reduction in unplanned equipment downtime, alongside lower costs and higher equipment availability.
  • Gallery
  • Key Benefits

  • Why It Matters

    • Full, real-time visibility of operations at the plant, process, and equipment level.
    • Reduced manual workload and human error in event logging.
    • Increased availability and utilization of critical equipment.
    • Data-driven decision-making with always up-to-date key indicators.
    • System scalability, supporting more than 400 simultaneous users.
    • Measurable reduction in unplanned downtime (3%).

Projects

We drive innovation with solutions that transform operational efficiency, intelligent monitoring, and real-time management of key processes.

Mining

  • Mining, PIPER View

PIPER View 2026 Upgrade in Compañía Minera Antapaccay

Compañía Minera Antapaccay S.A. completed its upgrade to PIPER View 2026 using an isolated-environment methodology with parallel testing, ensuring a transition with zero critical downtime to its visualization and operational intelligence services. The project delivered new capabilities including a system observability panel, print-standard PDF dashboard export, responsive design, and a query inspector for data auditing — with full backward compatibility and zero rework on existing dashboards.

Espinar, Cusco, Perú

Mining

  • Mining, PIPER Collector, PIPER Historian, PIPER Modeler, PIPER Operational Intelligence, PIPER View

Implementation of PIPER Operational Intelligence Platform at Séguéla Gold Mine

Implementation of PIPER Operational Intelligence Platform at Fortuna Mining’s Séguéla Gold Mine to automate the collection, contextualization, and reporting of plant, laboratory, and mining data. The solution integrated multiple operational systems through custom APIs, automated daily production reporting, and provided real-time visibility into operational performance through centralized dashboards and analytics.

Solution Implemented

PIPER Operational Platform

  • PIPER Collector
  • PIPER Historian
  • PIPER Modeler
  • PIPER View
  • Operational APIs
  • Interface Monitoring & Notifications

Woroba, Costa de Marfil

Energy

  • PIPER Collector, PIPER Historian, PIPER Modeler, PIPER Operational Intelligence, PIPER View

Implementation of PIPER Operational Intelligence Platform at Puerto Bravo Thermal Power Plant

PIPER Solutions implemented the PIPER Operational Intelligence Platform at Samay S.A.C.’s Puerto Bravo Thermal Power Plant to centralize, historize, and contextualize operational data from the GE Mark VIe control system. The project included the integration of more than 4,000 process signals, the development of a standardized operational model, real-time operational dashboards, and Active Directory integration, providing a solid foundation for operational intelligence, process optimization, and future advanced analytics initiatives.

Arequipa, Perú

Mining

  • Mining, PIPER Downtimes

Implementation of PIPER Downtimes for Intelligent Downtime Management at Ambatovy

PIPER Downtimes gave a multi-site industrial operation real-time visibility into 40 plants, 120 processes, and nearly 60,000 pieces of equipment — cutting manual event logging to zero and reducing unplanned downtime by 3%.

Antananarivo, Madagascar
More projects