Keep your information reliable, available and safe at all times

The main objective is to upgrade an existing PIPER Plant Modeler installation to support HA for the Data Archive. The installation is performed on-site by a qualified engineer accredited by PIPER as a PIPER Plant Modeler Infrastructure and Installation Specialist. The scope of this package is limited to one High Availability Business Modeler Collective and 3 standard Business Modeler Interfaces or Business Modeler Connectors in failover configuration.

High availability ensures that your Plant Modeler is always accessible, even in the event of hardware or software failures, minimizing downtime and maximizing system availability.

PIPER trained and certified engineers will guide you to get the most out of your Plant Modeler.

With more than 6 years of experience handling incidents, we even know what issues can cause you difficulties.

Mantenga su información confiable, disponible y segura en todo momento:

    Business Continuity:

    The High Availability service ensures the continuity of critical business operations by minimizing unplanned downtime. In the event of system failures or outages, High Availability provides a solution to maintain uninterrupted access to Plant Modeler data and applications. This is achieved by configuring redundant systems that allow for fast, automatic switching between primary and secondary servers in the event of a failure.

    Fault Tolerance:

    Plant Modeler High Availability offers fault tolerance, which means that even if one component of the system stops functioning properly, other components automatically take over the functions and prevent service interruption. This ensures continuous availability of critical data and applications.

    Improved performance:

    By using high-availability configurations, it is possible to distribute the workload across multiple servers, which improves overall system performance. This enables faster access to data and greater capacity to handle intensive workloads


    Plant Modeler High Availability allows additional servers to be added horizontally as needed. This allows the system to adapt to growing data volumes and changing organizational needs without compromising performance or availability.

    Data protection:

    High availability generally involves real-time data replication between primary and secondary servers. This provides immediate data backup in the event of a system failure. Data protection is further strengthened by implementing backup and recovery practices in conjunction with High Availability.

    Uninterrupted maintenance:

    With Plant Modeler High Availability, it is possible to perform maintenance tasks and system upgrades without interrupting ongoing operations. This is achieved by redirecting user requests to the secondary server while maintenance is being performed on the primary server, ensuring continuous, uninterrupted service.

Read more about High Availability on PIPER Plant Modeler


Parte I

Antes de iniciar con el servicio de Alta Disponibilidad, se verificará la lista de requerimientos previa a la instalación, como la validación de la arquitectura adecuada identificando problemas potenciales para la alta disponibilidad (High Availability), este proceso de validación debe realizarse al menos una semana antes de iniciar el servicio. Luego se deberá verificar que el hardware y el sistema operativo del Data Archive son adecuados para la nueva versión del software.

Parte II

Realizaremos una verificación de que se haya realizado una copia de seguridad adecuada del Data Archive antes de la actualización. Realizada actualización de la última versión lanzada (incluidos los parches) e instalado el Data Archive en un nodo secundario, procederemos a configurar el Data Archive Collective y transferir la configuración del servidor primario al servidor secundario, incluidos los tres últimos archivos. Para así finalmente probar una conexión de Business Modeler Client y una reconexión de cliente a archivos de datos primarios y secundarios.

Parte III

Ofreceremos una serie de funcionalidades para garantizar la continuidad y el rendimiento óptimo del sistema: Realizar pruebas de conmutación por error del archivo de datos, inspeccionar y modificar la tabla de tiempos de espera de Business Modeler según las mejores prácticas de PIPER, configurar copias de seguridad diarias de PIPER Plant Modeler en ambos servidores de Archivo de Datos, revisar el procedimiento de copia de seguridad y recuperación del sitio, habilitar la interfaz de Business Modeler para el Monitor de rendimiento y la Interfaz de Business Modeler para Ping para controlar el rendimiento del Archivo de datos (hasta 50 etiquetas y dos pantallas de PIPER Business Modeler Processbook ). Estas funcionalidades se integran de manera fluida en el servicio de alta disponibilidad, asegurando que los datos estén siempre accesibles, el rendimiento sea óptimo y se sigan las mejores prácticas recomendadas por AVEVA.

Parte VI

We will upgrade the acquisition node to the latest Business Modeler communication libraries, buffering and Business Modeler Interfaces or Business Modeler Connectors (up to 3 Business Modeler Interfaces or Business Modeler Connectors). To then verify and test Business Modeler Buffering on acquisition nodes, Business Modeler Interface configuration and Business Modeler Connector log files on acquisition.

Parte V

There will be an inspection of the Business Modeler interface and Business Modeler connector I/O speeds and data flow. Finally we will proceed to install the latest version of the System Management Tools (SMT) on both servers and on a management station.

High Availability Service Requirements

Hardware and operating

systems of all PIPER Plant Modeler nodes must be installed and operational before starting the service. A PIPER specialist will confirm if they meet the hardware requirements during the preparation stage. Therefore the hardware of the acquisition node (API Node) and its operating system must be installed and functional.

TCP/IP communication

must be enabled and operational between all PIPER Plant Modeler nodes and the necessary ports must be open. Data Archive communicates through port 5450, AF communicates through port 5457 and 5459, Business Modeler analysis service communicates through port 5463, Business Modeler notifications communicate through port 5468.

Third Party Hardware and Software:

Most Business Modeler interfaces and connectors require third party hardware and software to be installed and operational. Specific requirements will be validated during the pre-installation checklist review.

Valid Account:

The customer must have a valid account on the PIPER technical support website with permissions to download all required software. This account will also be required to generate a license file for the Data File.

Estimated Time of High Availability Service

Implementation dates will be mutually agreed upon after formal acceptance of the service. The implementation process, from request to completion, normally takes 2-4 weeks.

On-site or remote upgrade by PIPER (up to 5 days).

Upgrade Limitations

Modification of custom applications or third party products, including VBA code in PIPER Business Modeler Processbook or Business Modeler DataLink, is not included in this package. This package does not include Asset Framework High Availability configuration.